Privacy Policy | Frenchy's Junk Removal

At Frenchy's Junk Removal, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services in the Portland, OR area.

1. Information We Collect

We may collect personal identification information from you in a variety of ways, including, but not limited to:

Personal Data: Name, email address, phone number, and service address when you fill out a quote form or contact us.
Service Data: Details about the items you need removed and photos you upload for estimate purposes.
Usage Data: Information about how you interact with our website (e.g., browser type, pages visited) collected via cookies.

2. How We Use Your Information

We use the information we collect to:

Provide and manage our junk removal services.
Communicate with you regarding quotes, appointments, and schedules.
Process payments and send invoices.
Improve our website and customer service experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and advertisers. We may share information with trusted third-party service providers (such as payment processors or CRM software) to help us operate our business, provided that those parties agree to keep this information confidential.

4. Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

5. SMS/Text Messaging

By providing your phone number, you consent to receive text messages from Frenchy's Junk Removal regarding your quotes and appointments. Standard message and data rates may apply. You may opt-out of receiving text messages at any time by replying "STOP" to any message we send.

6. Changes to This Policy

Frenchy's Junk Removal has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes.